VMware Support

PostPath confirms that we will support customers running the PostPath Email and Collaboration Server on supported Operating Systems in a VMware virtual machine environment.

PostPath will provide unqualified support for your PostPath Server running in a VMware virtual environment in an identical manner as with PostPath Server running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should PostPath suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While PostPath products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate PostPath typical sizing and recommendations.